Install on Shopify
- 1
Add your store in the Cayda dashboard
Choose Shopify, enter your store domain and approve the install in Shopify. No theme files are touched.
- 2
Open Online Store → Themes → Customize
In your Shopify admin, on the theme you want to review.
- 3
Open App embeds and toggle on Cayda Widget
The puzzle piece icon in the theme editor sidebar.
- 4
Save
The feedback layer is live on every storefront page for your team.
There is no token to paste: the app embed identifies your store by its myshopify domain. Prefer code? The same snippet can go into theme.liquid instead.
Built for how Shopify themes load
Shopify storefronts do a full page load on navigation, so the Cayda script runs on every page automatically. Product pages, collection pages, the cart, blog posts, landing pages and custom templates all work out of the box, on Online Store 2.0 themes and older ones alike.
Because Cayda lives in the theme editor as an app embed, it does not edit your theme code, so theme updates and section changes do not dislodge it. Checkout runs on Shopify’s own infrastructure and does not load theme scripts, so notes stop at the cart.
Where your team leaves notes
Anywhere on the storefront: a product image that needs a retake, a price that is showing the wrong compare-at, a collection banner that is cropped on mobile, a menu item that goes nowhere. Click the element, type the note, and it is pinned there with a screenshot, the URL, the browser, OS and viewport, so whoever picks it up sees exactly what you saw.
Notes carry a type (bug, design, content, question or feedback), a status, a priority and an assignee, and they show up in a Kanban or list view across all your stores. Agencies managing several Shopify clients keep each store as its own site with its own team.
Invisible to your customers
The Cayda script activates only for authenticated team members and invited guests. For every shopper it renders nothing, sets no cookies, and adds no meaningful weight, so you can leave feedback on the live store rather than a duplicate theme, and your conversion rate never knows Cayda is there.
What your team gets
Pin notes to any element
Click on headers, images, buttons, forms — any visible element on any page. Notes stay anchored when the layout shifts.
Context captured automatically
Every note records a screenshot, the page URL, browser, OS and viewport size. Screen recording on the Team plan.
Triage in a dashboard
Kanban and list views, filters by status, priority, assignee and type, bulk actions, CSV export.
Thread replies in place
Discuss an issue right on the page where it lives. No more asking which page someone meant.
Push to Slack, Jira, Asana, Linear
New notes notify Slack on Pro. One click turns a note into a ticket on Team.
Invisible to visitors
The layer renders only for authenticated team members and invited guests. Your audience sees your site, nothing else.
Pricing
Free for 2 websites, 50 notes per site and 3 team members, no credit card. Pro is $9 a month base plus $5 per member (billed annually) for unlimited sites, notes, file attachments, status, priority and assignment, an activity feed, CSV export and Slack. Team is $14 a month base plus $6 per member (billed annually) and adds screen recording, guest access for clients at no member fee, and Jira, Asana and Linear.
- Owner covered by the base fee
- Members bill only once they accept
- No page view caps or site limits on paid plans
Keep reading
Add feedback to your Shopify store.
Connect the store, toggle the app embed, and start leaving notes in under two minutes.
Get started free →