Starting price
$9/mo
Cayda
$49/mo
Usersnap
Free plan
No expiry
Cayda
20 feedback items
Usersnap
Page views
Unmetered
Cayda
100,000/mo on Starter
Usersnap
Client access
$14 tier, guests free
Cayda
$189 tier
Usersnap
Why teams choose Cayda over Usersnap
Priced per collaborator, nothing else
A base fee covers you; each accepted teammate is $5 to $6. Cayda never meters page views, because the script only activates for authenticated team members. A site with a million visitors costs the same as a site with ten.
Invisible to visitors. Always.
Nothing renders for your audience on any plan. The feedback layer appears only for authenticated team members and the guests you invite. No launcher, no badge, no URL key to leak, no toggle to forget. Run it on production.
A dashboard built for triage
Kanban and list views, filters by status, priority, assignee and note type, bulk actions, threaded comments, an activity feed and CSV export on Pro. Guests you invite on Team see status without a seat.
Context captured automatically
Every note pins to the element and records a screenshot, page URL, browser, OS and viewport. Screen recording on the Team plan. Nobody has to remember to include the details.
What a team actually pays
Cayda: annual billing, per month. Usersnap: figures as shown on usersnap.com/pricing with the yearly option selected, September 2026.
Solo freelancer
unlimited sites
Team of five, Slack
status, priority, assignment, CSV
Team of five, Jira sync + client access
plus Asana, Linear, screen recording
Feature by feature
Cayda plan names in the Cayda column. Usersnap details from usersnap.com/pricing, September 2026.
| Cayda | Usersnap | |
|---|---|---|
| Free plan | 2 sites · 50 notes/site · 3 members | 20 feedback items, then upgrade |
| Entry paid plan | Pro $9 + $5/member | $49 · 5 seats · 5 projects |
| Jira two way sync | Team $14 + $6/member | Professional ($189) |
| Page view caps | None | 100k to 2M per month |
| Websites / projects on paid plans | Unlimited | 5 / 15 / 20 / 50 |
| Visible to site visitors | Never | Feedback button |
| Runs on your live domain | ||
| Auto screenshot, browser, OS, viewport | ||
| Screen recording | Team | All plans |
| Kanban + list dashboard, bulk actions | Kanban board | |
| Client / guest reviewers | Team, no member fee | Professional ($189) |
| CSV export | Pro | Yes |
| WordPress plugin, Shopify app | Browser extension |
How Usersnap approaches it
Usersnap is aimed at product organisations: a feedback button for end users, micro-surveys, in-app announcements, an AI assistant, and enterprise tiers with SSO. Plans are defined by seats, projects and monthly page views, from 5 seats and 100,000 views on Starter to 50 seats and 2,000,000 views on Premium, with two way tracker sync and the guest board on the $189 Professional plan.
Cayda is a website feedback tool for the team that owns the site. There is nothing to meter because visitors never load the layer, there is no seat block because members bill individually, and the tracker and client access features live on a $14 base fee.
The bottom line
For a team reviewing its own sites and web apps, Cayda delivers the pinned notes, the triage board, the tracker integrations and the client access for a fraction of the price, with no page view meter and nothing on the page for your visitors. Start free on two sites.
Keep reading
Try it on your site.
Free for 2 sites and 3 team members. No trial clock, no credit card.
Get started free →